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Industries

Industry Solutions

We Are Dedicated Industry Experts

The application of technology in certain industries often times comes with constraints. Whether due to regulatory rules or industry standards, businesses in certain industries have additional challenges in bring technological innovation into their businesses. IDX has 25+ years helping clients in Telecom, Health Care, Government, Oil & Gas and Retail design, build, implement and operate industry specific solutions that meet and exceed industry requirements.

See below for examples of what we have delivered.

Telecom

IDX has been working with national and international telecommuncations operates sonce our inception and has intimate knowledge of Telecom technological eco-system including OSS, BSS, Network services, Security services, architectures and regulatory compliance. We have been involved in all aspects of system design, network design, architecture, technology installation, system implementation, and platform operations. Our Telecom and Cloud practices were early innovators of Network Function Virtualization (NFV) and have been thought leaders in the development of and application of the modern Telco Cloud.

Our intimate familiarity with how Telecom business operate also affords us a unique perspective in how to successfully navigate the internal structures to postively impact change and the application of state of the art solutions to improve the operating capabilities and efficiencies of operators.

Our services to the Telecom sector include:

– System and Service design
– Network and security architecture development
– OSS, BSS and core network solutions – design, architecture, implementatation and operations
– Technology supply chain management and procurement

Contact one of our Telecom practice experts to see how IDX can help.

Retail

Retail demands flexible, dynamic and wireless technologies to succeed. Our retail customers benefit from our ability to help them scale quickly by utilizing prepackaged and turnkey solutions.

Because retail is a consumer-driven sector, speed to market and the ability to rapidly online new capacity is often a huge competitive advantage.

IDX has partnered with leading national retailers to design an IT blueprint and roll-out strategy that delivers cost and deployment efficiencies while ensuring day-to-day operations resiliency.

We understand and recommend best internet connectivity solutions for the retail location. We design in-store networking to support POS, digital signage, back-office, floor terminals, music and other elements, while ensuring revenue transactions are never at risk.

We work closely with retail store build teams from general contractors to electricians to mill work firms to ensure a clean and elegant store layout with integrated IT.

IDX also has established relationships with all leading IT manufacturers to ensuring you only need to work with a single partner for all your IT needs from switches and firewalls to access points to POS terminals.
Our compliment of supporting services include:

– New Store – IT Planning
– POS Solution design, architecture, deployment & operations
– In-Store and back office network architecture, build, deployment & operations
– Digital customer experiences design
– Cybersecurity for retail
– Full store digital operations & support

Public Sector

We have serviced the Governmental and public sector markets since IDX inception in 1995. Having worked with numerous provincial, state, and municipal departments our understanding of how to conduct business, execute transactions, respond to public tenders is built into our sales and support DNA.

Our experiences and expertise spans public works, finance, governance, energy, healthcare and education. We have an in-depth understanding of best-in-class solutions for various governmental and public sector verticals and we also understand the procurement, delivery and support requirements that such entities require.

Our services and solutions include:

– Technical Architecure
– Technical Design
– Solution Advisory services
– Solution Implementation Services
– Supply Chain and Procurement management
– Vendor Support
– Purchase Contract Management
– License Management

Why Choose Us?

We provide solutions for some of the world’s most complex IT challenges.

  • Committed to partnering with our customers to improve those businesses through the use of complete technology solutions, instead of simply selling products.
  • Elite team of tenacious engineers experienced in all the market-leading technologies, as well as next-generation technology innovations.
  • More than 25 years successfully serving enterprise businesses across North America.